Privacy Policy

Your privacy matters to us

Last Updated: May 6, 2026

At StoreBurq, we are committed to protecting your privacy and ensuring transparency in how we collect and use your data. This Privacy Policy explains how your information is handled when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Account credentials (username and password)
  • Payment details (processed securely via payment providers)
  • Government ID (for seller verification, if applicable)

1.2 Automatically Collected Information

We automatically collect:

  • Device information (device type, OS, IP address)
  • App usage data (pages visited, interactions, session duration)
  • Approximate location (based on IP or user input)
  • Device identifiers (such as advertising ID)

1.3 Information from Third Parties

We may receive data from:

  • Payment providers
  • Delivery and shipping partners
  • Social login providers
  • Verification services

2. How We Use Your Information

We use your data to:

  • Create and manage accounts
  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Improve application performance and experience
  • Analyze usage and behavior
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Send marketing messages (with your consent)

3. App Permissions

Our app may request the following permissions:

  • Location: to improve delivery services and show relevant content
  • Camera: to capture images within the application
  • Storage/Media: to upload photos and files

All permissions are requested only when needed and with your explicit consent.

4. Analytics and Performance Tracking

We use analytics tools such as Firebase Analytics and crash reporting services like Firebase Crashlytics.

These tools may collect:

  • Device information
  • Usage behavior
  • Session duration
  • Crash logs

This data helps us:

  • Improve app performance
  • Fix errors
  • Enhance user experience

5. Information Sharing

5.1 With Sellers

We share necessary order details (name, address, phone) with sellers to fulfill orders.

5.2 With Service Providers

We share data with trusted third parties for:

  • Payment processing
  • Delivery services
  • Analytics and hosting

5.3 Legal Compliance

We may disclose information if required by law.

5.4 Business Transfers

Data may be transferred in case of merger or acquisition.

5.5 No Data Selling

We do not sell, rent, or trade your personal data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain sessions
  • Remember preferences
  • Analyze usage
  • Improve personalization

7. Data Security

We use strong security measures including:

  • SSL/TLS encryption (data in transit)
  • Encryption of sensitive data at rest
  • Secure infrastructure and access controls
  • Continuous monitoring and updates

8. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Meet legal requirements
  • Resolve disputes
  • Prevent fraud

9. Your Rights

You may have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request data portability

10. Account Deletion

You can delete your account by:

We will process deletion requests in accordance with applicable laws.

11. International Data Transfers

Your data may be processed outside your country with appropriate safeguards.

12. Children's Privacy

Our app is not intended for children under 13, and we do not knowingly collect their data.

13. Third-Party Links

We are not responsible for privacy practices of external websites linked within the application.

14. Changes to This Policy

We may update this policy. Significant changes will be communicated via the application or email.

15. Contact Us

16. Regional Compliance

GDPR (EEA Users)

Users have rights under GDPR, including filing complaints with authorities.

CCPA (California Residents)

Users can request access to and deletion of their data under CCPA.

© 2026 StoreBurq. All rights reserved.